Returns & Exchanges

At Torriden, we want you to be completely satisfied with your skincare journey. If our products are not the right fit for your skin, we offer a 30-day return policy for items purchased directly through our official store.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of receiving your order with your order number and the reason for the return.

• 2.
  Prepare the Package

  Ensure the products are in their original packaging and securely sealed to prevent damage during transit back to our warehouse.

• 3.
  Ship the Items

  Affix the provided prepaid return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.